Blue Benefit Administrators of Massachusetts

Blue Benefits Administrator is a third party administrator which is specialized in managing health benefits for self-funded employers. It is an independent license holder of Blue Cross and Blue shield association.  By leveraging the national BlueCard network, they offer access to a large number of healthcare providers in the USA.

BBA joins hands employers to craft custom benefit plans that can meet the needs of organization. It focuses on cost management and ideal care. The have a suite of tools for both members and providers that include online access for claiming submissions, verifying eligibility, and providers searches.

Here are the Services by BBA:

  1. Claims and Benefits Administration

Their experts make sure that you and your member get all the services according to the nature of your business.

They offer a wide range of services which are Medical, Dental,  and health reimbursement arrangements.

  • Cost Management

The cost management system leverages the benefits of having multiple claims services which is integrated into a single entity on a single platform.

Medical Management

They work with a nursing team and URAC-accredited partner, American Health Holding, to review the necessity of inpatient and outpatient procedures. By using Milliman Health guidelines, they make sure that treatments meet standards for hospital stays and admissions. BBA also monitors cases for quality care and report any serious, avoidable hospital errors.

Fraud Detection

It is payers claim management system that which is integrated with their transaction management systems to smartly identify fraud, waste and abuse. It increases your savings by revealing scam like claims before making the payment.

  • Consumer Engagement and Care Navigation

This is service help the members understand plans so they how much the healthcare costs them

  • NextGen Analytics

BBA constantly produces useful data to help their client achieve success. They offer their client have access to rich data visuals of high level costs and utilization trends. It help clients understand their financial performance.

Blue Benefit Administrators of Massachusetts Provider Phone Number

You can contact BBA Massachusetts in the times given below. They have an exceptional customer where they look into all kind of your queries.

Monday to Friday, 8 am to 6 pm EST at (877)-707-2583

If you have an issue regarding the online portal there is dedicated line to contact and get you issue resolved: 855-735-2583

Blue Benefit Administrators of Massachusetts Timely Filing Limit

BBA specifically emphasizes on claims must be filed to avoid any delays. The time limit for filing may depend on your benefit plan but it can normally vary from 90 to 180 days. You must always verify providers details in the contract or you can call the customer for to make things clear.

Blue Benefit Administrators of Massachusetts Prior Authorization

Prior authorization also known as PA is something you need when you were on a prescription with your previous insurance plan. The PA is necessary to make sure that you truly need this medication and is appropriate for your medical situation.

What type of medicines need a prior authorization?

  • Medicines that have risky side effects
  • Drugs that can be used in otherwise way
  • That you should you need to use for certain conditions
  • That are harmful when used with other drugs

How to Get Prior Authorization?

You can easily get prior authorization by just calling on 1-877-707-2583. They will ask for your details. Provide them all the details about plan, and they will invoke your prior authorization.

Blue Benefit Administrators of Massachusetts Login

BBA has a complete online portal that caters to the needs of members and providers. You have access to all the services and can perform every action on the portal. You may not need to do anything manually by calling or visiting in person.

  1. Go the JoinHealth link in the browser: https://secure.healthx.com/
  2. Enter your user name and password
  3. Click sign in to access the portal

Create Account

If you don’t have an account, you can just create one easily.

  1. Click  on create account
  2. You will your personal information form
  3. Enter you  Name, Member ID, Birthday, and Phone Number, now click NEXT
  4. Now select your username, email, password and security question
  5. Click Next and check your information, if all correct, click on Confirm
  6. You can setup two factor authentication through email, text message
  7. Now click finish registration on the JoinHealth portal

Blue Benefit Administrators of Massachusetts Claims Address

You can send all your claims on the below given addresses.

Mailing Address:

Blue Benefit Administrators of Massachusetts

PO Box 55917, Boston, MA 02205-5917

Physical Address:

101 Huntington Avenue, Suite 1300, Boston, MA 02199-7611

Providers should use payer ID 03036 for electronic submissions.

Blue Benefit Administrators of Massachusetts in Network Providers

You can use the Blue Network by BBA to search for a provider.  A form is given where you can choose a few criterions to find a provider.

  1. Go to the link in the browser: https://provider.bluebenefitma.com/providers/sbproviderfinder.aspx
  2. Select either Zip or Distance, or
  3. Select City and State
  4. Choose your plan
  5. Choose In/out network type
  6. Select a provider type from a long list of providers
  7. You gender name and last name
  8. Click on search button
  9. If you want repeat click click on reset

Blue Benefit Administrators of Massachusetts Fax Number

The fax number for BBA is (877)-596-2583, it is very useful for submitting documents related to claims or other inquiries that you might to send in physical form.

Blue Benefit Administrators of Massachusetts Find a Doctor

You can again use the Blue Network to look for a doctor.

  1. Fill the form for either zip code or state.
  2. Select plan from the options
  3. Go to the provider list where you can select a specialist.
  4. Click on search to see a specialist in your area

Blue Benefit Administrators of Massachusetts Federal Number

You can ask for a tax number from BBA y sending a request on their fax number. You specify as to you what you need the fax number; they will look into it and provide the number accordingly.

How Do I Contact Blue Benefit Administrators of Massachusetts

You can contact them by using the below contact and fax number in the mentioned hours. It is a complete customer service where you can put forward any kind of query, which they will either answer or redirect you to a relevant department.

Monday to Friday 8 am – 6 pm EST

Phone: (877)-707-2583 (BLUE)

Fax: (877)-596-2583 (BLUE)

Is Blue Cross of Massachusetts Private Insurance?

Blue Cross is a non-profit state licensed private insurance company which is operating in Massachusetts under Blue Cross Blue shield organization headquartered in Boston. In 1988, Blue Cross and Blue Shield were merged.

How Do I Check the Status of BCBS Claim in Massachusetts?

You can go the Blue Cross provider portal from the given link in the browser.

  1. Go to https://provider.bluecrossma.com/
  2. Login to the provider central by entering your ID and password
  3. Go to etools option and select connect center and click on go now
  4. Select you billing provider and date of service
  5. Enter name, ID and Date of Birth
  6. This is the best and quickest way to claim

Is Mass Health Only For Massachusetts?

Yes you can avail Mass Health service if you are resident of Massachusetts or health benefits that are funded by common wealth. You cannot be cannot be considered a resident if you don’t have a permanent address.

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